Terms and Conditions

  • We ship within 3 working days after your order has been processed. 
  • Shipping time takes 2-7 working days to be delivered to you. 
  • Delivery is not available for addresses with P.O. boxes. 
  • A shipping confirmation email will be sent to the email provided with your tracking number when your order has been shipped. 
  • Orders are packed, shipped, and delivered on working days. 
  • In rare cases, there may be an unexpected service delay such as severe weather, natural disasters, transport accidents, unscheduled events, etc.


We always strive to create safe, gentle, natural products that are healthy and non-irritating for the skin. However, with your satisfaction in mind, please read the following medical and product disclaimers : 


  • The content on our website is for general information purposes and should not be considered as medical advice. Product descriptions are not intended to diagnose, treat, cure and/or prevent any disease. However, they may help to ease skin symptoms.


  • All products made by Bombola is for external use only and is rightfully owned, trademarked and licensed by Bombola.


  • For maximum longevity of the products, store products in a cool, dry location away from direct sunlight which would allow it to last to about a year in storage from the time of production.


  • Due to the nature of the products being made in small batches, the colour and texture will occasionally vary. 


  • If you are unsure, you should always do a patch test first before applying our products to ensure you do not have an allergic reaction. Discontinue use right away if there is an adverse reaction.


  • Consult a health care practitioner if you have any concerns about whether our products may be suitable for you or if you are pregnant or nursing.